"A Delightful young man offered a free boiler and underfloor insulation. I told him I wasn’t on any benefits and I didn’t think I would qualify. After filling out some forms and taking some measurements I was still not confident of receiving a free boiler they called to say I was successful and a survey would take place.
The surveyor came and spent a little time checking the property he left and told me I would receive a call from the office.
Sure enough, I received a call to say they could fit my boiler and the underfloor insulation and offered me some dates. I was still pessimistic and was anxious to see if it was all real. I thought I will believe it when it happens.
They did my insulation and boiler fitting on the same day.
The placed plastic protection on the carpet where they walked and only folded back a small area of the carpet. They accessed the floor insulated and put everything back the way they found it. All completed in the morning. The boiler was installed a clean job but took a day. The gas Engineer was pleasant and explained the workings to me. Both wore PPE as it was during lockdown. I also got a brand new wireless thermostat, limescale reducers and a filter to reduce damage to the boiler.
They say if it’s too good to be true it normally is something you should avoid but in this case, everything that was promised was delivered.
If your in any doubt call the office and ask to speak to Jordan he will explain".
Mr A, Polli, Birmingham, West Midlands.
"From survey to completion, I felt very well informed about every stage of my boiler installation. The call handlers were very helpful and the engineers efficient and tidy! Would definitely recommend Broad Oak".
Miss L. Witty, New Mills, Derbyshire
"Today, your employees finished fitting a boiler, filling the wall cavities and lagging my loft. I have been delighted by the attitude and skills of all your workers. All the work was done with professionalism and care. The team were extremely polite and respectful and tried their best to minimise disruption in my home. I was quite amazed that all of them closed doors very carefully and quietly and spoke to each other in low voices! They were a credit to your company and I would be grateful if you would please thank them on my behalf.
Mrs Wetton, Derbyshire
This company offered excellent service. Signed up for my new boiler and underfloor insulation and within two weeks they were both expertly fitted. No mess, no fuss, very tidy workers.
Based on my experience I could definitely recommend this company! Five stars from me!
Mr R. Patel, Leicester, Leicestershire.
Fitted me a new boiler, excellent service. Clean and tidy, friendly really excellent service.
Mr C. Tempest- Mitchell, Crewe, Cheshire